Legal & Policies

The agreements and policies that apply to PickupsPoint bookings and to the use of this website. The cancellation policy, the passenger transport agreement and the distance service agreement apply to every reservation.

• Passenger Transport AgreementTerms governing PickupsPoint passenger transport and transfer services: booking, waiting times, luggage, liability and cancellation.Last updated: 21/08/2026
• Distance Service AgreementPre-information and distance service agreement for PickupsPoint online bookings, as required for distance contracts in Turkiye.Last updated: 21/08/2026
• Cancellation and Refund PolicyWhen a PickupsPoint booking can be cancelled free of charge, how flight delays and cancellations are handled, and how refunds are issued.Last updated: 21/08/2026
• KVKK Clarification TextHow PickupsPoint processes personal data under Turkish KVKK law: what is collected, why, how long it is kept and your rights.Last updated: 21/08/2026
• Privacy PolicyWhat personal information PickupsPoint collects through its website and service channels, how it is used, shared and protected.Last updated: 21/08/2026
• Cookie PolicyWhich cookies PickupsPoint uses, what each category does, and how you can manage or refuse them.Last updated: 21/08/2026
• Terms and ConditionsRules for using the PickupsPoint website: acceptance, scope of services, pricing, intellectual property and jurisdiction.Last updated: 21/08/2026
• FAQ and Travel RulesAirport transfer waiting times, flight delays, cancellations, extra luggage, pets, payment methods and additional waiting fees.Last updated: 21/08/2026